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when you attend one of our premises or premises of our agents.when you phone our customer support and assistance centres or require support.when you contact or correspond with us.We take steps to ensure that we collect personal information by lawful means, and obtain your personal information in various ways, including but not limited to: However, we may collect sensitive information about you (for example, health information and criminal record checks if you are applying for a job with us), if we have your express consent (such as for the purpose of confirming your identity) or if the collection is required or authorised by law.ġ.2 How we collect your personal information Generally we do not collect sensitive information. If you elect not to provide us with your personal information, we may not be able to do business with you or consider you for recruitment opportunities. Where appropriate, we provide you with the option of remaining anonymous when entering into transactions with us, unless such anonymity would be considered unlawful or impracticable. personal preferences (such as your preferred vehicle specifications).educational qualifications, resume and reference checks.image by videos and photos at events, during market research or through security cameras.voice when we record inbound and outbound calls for quality, training and record purposes and.location through anti-theft vehicle tracking technology in loan and demonstrator vehicles.cookies, website tracking and usage information including but not limited to Device ID, User/Cookie ID or Cookie Identifier (for more information about what information we collect via these technologies, please refer to clause 5.2 below and our Cookie Policy.current and past vehicle information and details.other forms of identification used to confirm your identity.

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registration and driver’s licence details.

residential and/or business address, including postcode.

The types of personal information we collect include but are not limited to your: We collect information that is reasonably necessary for, or directly related to one or more of our functions and activities. This Privacy Policy applies to customers, potential customers, suppliers, service providers, dealers, agents, contractors, secondees, potential employees, temporary staff and generally does not apply in relation to our current or former employees.ġ. If you have any privacy concerns relating to an independent dealer or agent, please contact the relevant party directly. Our independent authorised dealers and agents are responsible for their own respective privacy policies and privacy related processes (where relevant in the context). Our authorised dealer and agent network is independently owned and operated, and may have privacy policies which differ from ours. We are bound by the Privacy Act 1988 (Cth) (“Privacy Act”) and specifically, the Australian Privacy Principles contained in Schedule 1 of that Act (“APPs”) on which this Privacy Policy is based.

how you can make a complaint in relation to how we may have managed your personal information.

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how to access, update or correct your personal information and.

when we will use your personal information for direct marketing.

the purpose by which and how we collect, use and disclose your personal information.

how we collect your personal information.

the kinds of sensitive information we collect.

the kinds of information we collect and hold about you.

Mercedes-Benz Australia/Pacific Pty Ltd (ACN 004 411 410) (“we”, ”us” or “our”), respects your personal information and privacy and are committed to keeping your personal information safe.